Celonis World Tour 2022 London: Kraft Heinz, Delphi Technologies highlight Accounts Payable process excellence

Celonis customers Kraft Heinz and Delphi Technologies outlined value realized in their Accounts Payable processes during a keynote at the London stop of World Tour 2022.

The core themes at Celonis World Tour 2022 were process excellence and execution management as a way to manage through multiple challenges such as inflation, supply chain disruptions and sustainability.

Celonis World Tour 2022 London features a bevy of customers including Jaguar Land Rover, Malvern Panalytics, Northampton Hospital NHS, ABInbev and Coca-Cola Europacific Partners. 

Also see: Celonis World Tour 2022: Everything you need to know | How Malvern Panalytical revamped its Accounts Payable processes with Celonis EMS

During the keynote, Kraft Heinz, a food company with more than 37,000 employees and $24 billion in annual sales, outlined its Accounts Receivable processes in EMEA. Kraft Heinz’s approach was to notch process wins, deliver value and then scale accordingly.

Fernanda Laura Rocha de Sa Freire, Associate Director of Global Business Services and Process Mining at Kraft Heinz, said the company set up proactive alerts via Celonis' Execution Management System (EMS) to optimize cash discounts.

The company said it realized $1 million in profit and loss and cash flow value within 9 months. Now the company plans to expand the use of Celonis EMS to Accounts Payable, Order-to-Cash and Procure-to-Pay across EMEA and North America.

Delphi Technologies, a brand of global automotive supplier BorgWarner, also outlined its Accounts Payable process gains. Delphi Technologies has 44,000 SKUs, 10,000 B2B customers and 1 million end customers.

The company started using Celonis to optimize Accounts Payable and then moved to Accounts Receivable and Procure-to-Pay processes, said Chris Martin, Head of Process Analytics at Delphi Technologies.

Delphi Technologies now plans to use Celonis EMS for its manufacturing, supply chain and inventory management processes.

According to Delphi Technologies, the company has realized $1 million in value a year by cutting duplicate and erroneous payments. The company has also seen a $4 million cash impact by optimizing its Accounts Receivable processes.

Larry Dignan

Editor in Chief (former)

Larry Dignan is the former Editor in Chief of Celonis Media. Before joining Celonis, he was Editor in Chief of ZDNet and has covered the technology industry and transformation trends for more than two decades, publishing articles in WallStreetWeek.com, Inter@ctive Week, The New York Times, and Financial Planning magazine.