New customer expectations in a digital environment mean customer experience is paramount when it comes to life insurance. But attracting, engaging and retaining customers through improved conversion metrics (STP) is a challenge for insurers. Tracking and understanding how your underwriting process runs in order to reveal and fix inefficiencies can help you meet your business objectives and drive better performance.
The growing rise in non-performing loans has a high financial impact. Faced with this situation, the sector's institutions need to actively assess and control credit risk at every point in the value chain. Find out how process mining can help.