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The State of the Shared Services & Outsourcing Industry 2023

Global Market Report

The State of the Shared Services & Outsourcing Industry 2023

Learn about Shared Service Center trends, priorities, issues, and solutions – with data from the SSON Global Market Report. Featuring insights from Celonis on how SSCs can capture value across processes. 

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How Shared Services Centers cut cost for less

Everything happening in the world means cost is king. Right now every move you make is dictated by how it will impact cost reduction.

Learn how Shared Services Centers around the world drive cost takeout to be the hero the business needs.

Download SSON’s 2023 The State of the Shared Services & Outsourcing Industry global market report to get data and insight on the:

  • Adoption of new technologies and digital processes
  • Role of automation
  • Impact of process mining on operating margins, working capital, and customer experience
  • Value opportunities hiding in your processes, and how Celonis helps you capture them
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