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Back to customers

Uber + Celonis

“La minería de procesos es más importante ahora que nunca porque necesitas saber cómo funcionan tus procesos en el mundo real.”

Don Williams, Sr. Program Manager, Global Process Excellence, Uber

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Industria - Viajes y transportes Process - Customer Service (External Incident to Close) Region - USA

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Viajes y transportes

Customer Service (External Incident to Close)

USA

Lufthansa + Celosphere Session + Process Mining Portrait Image

Lufthansa CityLine reduces carbon emissions with Celonis

Lufthansa + Customer Service + Process Mining Portrait Image

How Lufthansa CityLine makes customer satisfaction soar

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DHL Group optimizes their Hire-to-Retire process improving their operating margins, cash flow, and employee experience

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Cisco transforms a customer-facing process

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Globus + Customer Service + Process Mining Portrait Image

Globus reduces cancellation rate by 20% and increases customer satisfaction

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EDP + Digital Transformation + Process Mining Portrait Image

EDP Comercial supercharges digital transformation with Celonis

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How GE HealthCare boosts cash flow and on-time delivery in Order-to-Cash

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Johnson & Johnson + Celosphere Session + Process Mining Portrait Image

Maintaining a world class supply chain with Johnson & Johnson

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How Mars Uses Process Mining to Improve Deduction Management

Introducción a la demo de minería de proceso

Hemos resumido los principios básicos de la minería de procesos en sólo 20 minutos.

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