Celonis for Insurance

Pay-outs for indemnities represent the majority of your losses. Cutting them down has direct P&L impact. 

Understand and take proactive action on claim patterns that result in significant losses to the business.

Constant inflow of high volume third-party leads stresses your operations and increases your risk.

Optimize your processes in the emerging underwriting value chain to efficiently and effectively manage third-party integration.

Ensure every online interaction delivers a superior customer experience.

Provide flawless policy self-servicing and sales experiences, optimized to build customer engagement and drive loyalty.

You manage buyer-supplier relationships with a large number of suppliers and service providers.

Align and manage distinct supplier groups with a tailored process.

The bar has risen for customer service, with your customers expecting efficient and effective resolution across both digital and physical channels. 

Empower your customer service team to speedily and accurately resolve service requests with real-time visibility into claim status and proactive alerts to potential issues — so issues are resolved the first time.