Celonis for Banking

Whether a customer is looking for a new loan or needs guidance through a shifting market landscape, customer experience is key. Right now, a seamless customer experience is a competitive advantage. But providing that experience requires efficient processes. 

Speed up your credit processes and offer a competitive credit journey to your customers

KYC is critical to your regulatory environment – but needs to be executed with low friction for your customers. 

Use insights from Celonis to optimize your KYC processes  and ensure that they run seamlessly and with the end-to-end client lifecycle in mind.

Differentiate from your peers with the strength of your risk and control management by using automation to increase quality while reducing costs. Increase your organization’s operational resilience by proactively monitoring for process non-adherence. 

With Celonis, continuous automated control monitoring can detect your risk of SLA breaches — before they become an issue.

Fully automated payments drive efficiency and a great customer experience. Payments that require manual intervention have the opposite effect.

Understand and resolve failed payments at their source to improve efficiency, reduce liability, and delight your customers. Monitor exception processing to identify potential process improvements so you can address issues before your customers feel the effect.

Understand your trade lifecycle as it truly runs. Identify areas of manual intervention, excessive amendments, and re-routing that contribute to longer settlement times. 

Optimize your settlement process by revealing and fixing inefficiencies impacting your process performance in real time.