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Emporix for Commerce Execution
The Emporix Commerce Execution Platform enables companies to dynamically automate and orchestrate front office B2B processes on real-time end-to-end process intelligence.
B2B commerce has stayed mostly the same for over 20 years, unable to tackle the great disconnect between the front and the back offiice
Without process-context-aware intelligence, B2B Portals are little more than a narrow window into limited ERP information. They're riddled with hidden inefficiencies that impact both sales and fulfillment processes.
Siloed & Non contextual
Commerce systems are not built to identify, on-the-fly, hidden inefficiencies like outdated prices or unavailable stock and are not built to analyze customers’ behavior patterns at the process level
Need for data driven intelligence.
Static
Built for transacting and optimizing purely based on front-office behavioral data points - preventing companies from optimizing interactions based on frequent process intelligence.
Need for flexibility to adjust to real-time changes.
Reactive Interaction
They are unable to dynamically orchestrate the customer interactions at every stage based on signals coming from the end to end process learnings.
Need to intelligently drive better outcomes for customers.
Redefining B2B commerce with Emporix Commerce Execution Platform
E2E Holistic Process Context Awareness
Provided by Celonis EMS
It continuously monitors key business metrics based on real-time data and signals providing Process Context.
Flexible customer interactions without coding
Provided by Emporix Triggers an almost instantaneous response to events defined by business rules, facilitates approvals of proposed optimizations.
Better Outcomes by removing process siloes
Unlocked by CXP Automatically deploys changes to the underlying processes and the user interface when the customer is interacting with the commerce environment simultaneously.
Enabling smarter and more efficient operations
Revenue
Protect and expand revenue by setting various business rules to ensure correct pricing and promotions, manage payments, recommend optimal substitutes and intelligently handle shipments and returns.
Productivity
Enable faster processing through smart business logic to automate manual tasks & orchestrate between siloed systems, eliminating technical development effort and improving employee experience.
Customer Satisfaction
Deliver better customer interactions by streamlining actions, automating proactive communications and enabling full transparency of order status and customized intelligence such as inventory levels and credit limits.
Sustainability
Boost brand and meet regulatory standards through waste and emissions reduction, by minimizing returns and improving inventory excessive turnover.
Datasheet
Introducing the future of Commerce Execution
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