How Customers Use Celonis Enterprise Software to ‘Outrun’ New Crises

A case in point is a recently announced customer use case from Siemens, the Munich-based industrial giant with more than 60 billion euros in revenue and close to 400,000 employees. A long-time Celonis customer, Siemens applied the software to its order-to-cash process. The company was able to increase its rate of automation in that process by 24%, reduce rework by 11% globally, and eliminate 10 million manual ‘touches’ per year in that process.

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