Celonis for Public Sector

Digitizing Government, Aerospace and Education services enables much greater societal and economic impact. However, system modernizations from legacy ERPs, homegrown systems, and mainframes have been riddled with delays, cost overruns and/or unsustainable implementation.  

A data-driven approach to this migration allows you to produce the best possible mission outcomes by fully understanding how your processes are actually working today, building new processes that meet the moment, and delivering citizen journeys for the future.

At each step of the procurement process, best practices are in place to ensure efficiency and adhere to important regulations. Without end-to-end process visibility, these best practices fall by the wayside and lead to inefficiencies such as improper payments or bottlenecks.

Through efficient sourcing, vendor management, and procure-to-pay processes, organizations and agencies can ensure that procurement shared services keep pace with modern practices.

Back office processes like Payments, Receivables / Collections, and Contract Management are the core of how you run - yet these processes continue to rely on manual workarounds. 

Empower your agencies and programs by streamlining shared services, reducing the administrative strains, and accelerating decision making.

Citizen services are at the core of most government agencies. In order to provide scalable services that are responsive in times of need, leaders must be proactive in improving citizen service delivery.

Enable your team to understand the citizen journey, measure claimant satisfaction, and translate these improvement opportunities into front- and back-end case management improvements.